Privacy Policy

Draft pending legal review. The short version: we collect little, we host it ourselves on our own infrastructure, and we don't sell or share it with advertisers. Sovereignty is the product, and it applies to your data too.

1. What we collect

• Signup & contact forms: name, work email, company, optional team size or message, your chosen plan, and the timestamp of your Terms of Service acceptance.
• Platform operation: per-application resource-usage metrics (CPU, memory, storage, egress), collected to run the platform and compute your bill at the published rates, not to profile you.
• Site analytics: self-hosted, first-party product analytics (no third-party ad trackers, no data brokers, no cross-site tracking).

2. Where it lives

On our own infrastructure. Form submissions are stored in our own Postgres database; contact and trial requests are mirrored into our self-hosted CRM. Nothing above is handed to a third-party SaaS processor: the same sovereign stack we sell is the one your data sits on.

3. What we use it for

• Provisioning and operating your account and trial.
• Billing, at the published rates.
• Replying to you, and occasionally telling you about the platform (you can opt out of anything that isn't operational).

4. What we will never do

• Sell your data.
• Share it with advertisers or data brokers.
• Mine your applications or their data for our own purposes.

5. Retention & deletion

We keep account records while your account is active and for a reasonable period afterward for tax and legal purposes. Email hello@paddington.io to ask what we hold about you or to request deletion. A human answers, and we comply unless the law requires otherwise.

6. Cookies

The marketing site uses no advertising cookies. Signed-in surfaces (the portal) use strictly functional session cookies.

7. Contact

Privacy questions: hello@paddington.io. See also our Terms of Service.